"Pneuma is Professional, Flexible &
Cost-effective"
Ryan Canning - IT Director
THE CLIENT
A member of the HR and recruitment sector, Parity Professionals provide decision makers with candidates to drive strategies forward and focus on results through a comprehensive range of contract, permanent, and interim professional recruitment services.
Parity Professionals has access to 300,000 qualified & referenced candidates across the entire technology and project life-cycle. They're able to fill urgent requirements because of their specialist recruitment consultants that understand clients’ skills, technologies & business sectors.
CASE STUDY
PARITY GROUP PLC
“The Pneuma experience has been great...I was very keen to check out individual companies but to be honest it was easier working with Pneuma because everything is done in one place.
I tend to not need to worry about anything.”
- Ryan Canning, IT Director
THE CHALLENGE
For Parity, keeping their one hundred strong workforce connected is vital to their business. They needed reliable service and professional support for all users. Additionally they required onsite training to ensure the highest level of productivity for their users.
“Pneuma were able to provide the three major networks in the UK under one managed service without compromising its service and support!”
THE SOLUTION
We have built strong relationships with Parity, the IT staff know our team on a first name basis and are well supported by our, “great” Account Managers.
We provided onsite handset & portal training to help staff get the most out of their solution. This was an excellent introduction to our “above and beyond” approach to customer service.
Since then we have continued to manage every aspect of Parity's solution for them.
"I tend to not need to worry about anything."
Ryan Canning - IT Director
THE RESULTS
| Key to Parity is availability and collaboration between staff, enabling great customer service and productivity. Pneuma offers them the flexibility of all major networks with the addition of personal, reliable support.
| Parity often have employees abroad and Pneuma offers continual support and appropriate advice on the best solutions available while roaming.
| Increases productivity - Pneuma keep Parity updated of new technology that could benefit them and not only do they recommend it, but also offer training to ensure it can be implemented effectively.
| Pneuma offered both onsite handset and portal training to Parity users and provide ongoing support those that need it.
| “The Pneuma experience has been great
| Up time is key to Parity.
| Pneuma Account Managers are always available, reliable and competent.
| We have built strong relationships with Parity, the IT staff know our team on a first name basis and are well supported by our, “great” Account Managers.
THE VERDICT
The Pneuma experience
has been great!
